Our Standards of Engagement, along with a detailed explanation of each Standard, are included in our online Suppliers' Manual. All new suppliers must read and acknowledge our Standards and agree to our monitoring requirements.
Suppliers are required to post the Kate Spade & Company Standards of Engagement in the workers' native language at all factories where our merchandise is being made. Realizing that is not enough, over the years we have utilized various avenues to educate workers about our Standards and their rights. Examples include creating cartoon booklets to better illustrate the Standards and involving nongovernmental organizations to train workers.
We also provide contact information on our Standards poster to allow workers to confidentially report issues of noncompliance. Click here to view workers' complaints and inquiries received in 2016 and how we handled each issue.